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I.T. has come a long way since the days of merely providing a computer, mouse, and keyboard to its employees. Technology is now fundamental to the operation of any business. Its success will be determined by the availability of its essential applications and systems. The ability to communicate, collaborate and share information in real-time should […]
What is IT Resiliency? The backup and recovery strategy that forms the backbone of IT resiliency has come a long way in the last twenty years. IT teams have evolved from preserving and protecting company data on tape systems, and there is an increasing realisation that in-house data centres act as a single point of […]
The CCI Business Series events provide WA businesses with an opportunity to hear from leading CCI members, across all industries, on topics in which they are subject matter experts. Each event will cover a topic that effects everyday business and provide you with tips, insights and the necessary tools to enable your business to thrive […]
Today, an increasing number of businesses are moving away from traditional and expensive PBX systems, and towards cloud-based voice solutions that can deliver all-important cost savings and communication efficiencies. Zetta’s Managed Cloud Voice offering is built on the powerful and feature-rich Skype for Business Cloud PBX. With Skype for Business as your single client for […]
Is your business still using a PBX phone system? If so, you’re not alone. According to a survey by Hanover Research, nearly 50% of SMBs plan to adopt a new business phone system in the near future, with 86% of them planning to do so within the next three years. 64% cited old or outdated […]
Regardless of the size of your business, or the sector in which you operate, efficiency is essential. To achieve the best results, your people need tools to help them work as productively and effectively as possible. In achieving this, your choice of information and communications technology (ICT) plays a vital role. Today, traditional PBX systems […]
The world of telephony and communication has changed. Today, workers have a whole raft of ways through which they can share ideas and information. Accustomed to receiving instant access to information on their mobile phones and devices, both customers and employees have high expectations when it comes to technology. Unfortunately, most traditional PBX systems can’t […]
To facilitate an effective, modern workplace, you need to provide your people with tools to help them communicate anywhere, with anyone, and at any time. According to a recent Accenture article, companies today need their critical workforces to perform smarter, faster and more productively: “…achieving that goal requires embedding collaborative technologies deep into processes and […]
Transitioning telephony to the cloud can be intimidating with so much already invested in legacy telephone equipment and systems. Transforming your telephony doesn’t have to be such a huge leap. With the latest cloud voice technologies, you have flexibility and more choice between a completely in-the-cloud experience, or taking a phased approach to a hybrid […]
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