Managed IT Services Perth

We can support and maintain all aspects of your technology infrastructure.

Trusted & Certified Partners

Reliable Managed IT Services in Perth

Managing your IT infrastructure can be tough, especially if you’re short on resources or expertise. That’s where we come in. Many IT teams are turning to external support to free up internal resources, cut costs, and focus on innovation.

If you’re looking for reliable IT support to keep your systems secure, monitored, and always improving, Zetta’s Managed Services has you covered. We extend your IT capabilities, offering tailored solutions that fit your needs and budget, while helping you run your business more efficiently.

We work with businesses of all sizes and specialise in:

At Zetta, we take the time to understand your business, ensuring your IT infrastructure is managed, monitored, and continuously upgraded. You can trust our experienced team to handle everything, from desktop support to remote monitoring and onsite solutions.

With 24/7 support and customised service-level agreements, we’re here to help—locally based in Western Australia, and always ready to respond when you need us.

Take Your IT Infrastructure to the Next Level

Zetta provides a diverse range of flexible Managed ICT Services, our focus is the client and our approach is personable. Our proven solutions and experience allows us to manage the most complex enterprise environments efficiently, safely and securely, allowing you to put the focus back on your core business and strategic operations.

IT Service Management

We can manage your support ticketing, ensuring efficient response times and complete IT service visibility using the Halo platform.

We serve as your central point of contact, handling IT enquiries and incidents with Level 1 support and efficient issue resolution.

We monitor and optimise your network’s performance, providing insights for capacity and demand to ensure uninterrupted business operations.

We manage your servers and storage across on-premise, cloud, and hybrid environments, ensuring consistent performance and secure, efficient data management.

We safeguard your cloud data through efficient replication, backup management, and performance monitoring, ensuring data integrity and availability.
We manage your devices, from deployment to support, ensuring seamless operations for desktops, laptops, and mobile devices.
We protect your infrastructure with comprehensive security solutions, including firewalls, VPNs, threat management, and virus protection.
We maintain your communications infrastructure with proactive monitoring and performance tuning to keep services running smoothly.

We optimise your managed service environment by aligning resources, availability, and performance with service demands for efficient delivery.

Transform How You Work with MSP Services

Access to Expertise and Latest Technologies

Working with Zetta will allow you to access a team of certified IT professionals, equipping your business with the latest technologies without the need for in-house hires.

Risk Transfer

We reduce your risk by managing IT services, including cybersecurity and compliance. Our proactive approach ensures your data is protected and regulatory standards are met.

Improved Scale

We scale with your business, offering 24/7 monitoring, maintenance, and support to enhance performance, reduce downtime, and resolve issues before they impact operations.

Cost Efficiency and Predictable Budgeting

Manage your IT costs with predictable monthly expenses, reducing capital investments and allowing for better financial planning while delivering the services you need.

Get Expert Managed Services

Optimise your IT operations and improve performance. Contact us for tailored solutions that enhance efficiency, reduce risk, and ensure business continuity.

Comprehensive IT Support for Seamless Operations

Managed IT services are key to optimising your business operations. Our solutions streamline IT management, monitor system performance, and address potential issues before they escalate. We handle everything from infrastructure management to help desk support, ensuring your team stays focused on core objectives. With Zetta, you gain reliable IT support, increased efficiency, and the flexibility to scale as your business grows.

IT Infrastructure Management

We handle your entire IT infrastructure, freeing up your internal teams to focus on core business activities. Let us keep your systems running efficiently and securely.

Help Desk and Technical Support

Our managed services include reliable remote and on-site technical support, ensuring your team gets fast resolutions for any hardware or software issues that arise.

Data Protection and Recovery

We protect your critical data with comprehensive backup solutions, ensuring quick recovery after any disruption, so you can minimise downtime and maintain business continuity.

ITIL Based Approach to Delivery

All Zetta Managed Services are delivered according to ITIL principles, and all delivery staff are ITIL trained. The process we follow includes:

Perth’s Most Agile Managed Services Provider

At Zetta, our Perth based Managed Services team is focused on providing ICT infrastructure environments that are reliablestable, and empower a productive end user experience. In an age where information technology systems play such a crucial role in business, the need for reliable support, stable systems, and professional services that you can rely on has never been greater.

Local Support

Our team is all based in Perth, they understand the local market demands and will be operating in the same time zone as you.

We continuously and swiftly incorporating real-time feedback from users and management teams. We identify risks and explain those to you, helping you make informed decisions quickly, keeping your systems up and running.
Our team can extend your capabilities with their diverse skill sets and deep experience in their fields. You can draw on our knowledge to react to your requests and resolve your problems faster.
Reduce your risk and leverage our experience in similar environments. We have deep experience understanding how organisations operate and how they should operate in the future.

As one of the smaller managed service providers around, we value your business. You are not a number to us. We love what we do, and to keep doing it we have to do the right thing by all our customers.

We work hard to create great customer outcomes and so far, we are succeeding, all our clients, past and present, are referenceable sites.

Our Recent Projects

Frequently Asked MSP Questions

What are managed IT services?

Managed IT services from Zetta include targeted solutions such as end user computing or backup as a service up to a fully managed service desk with 24/7 support. Offering you peace of mind and predictable costs, so you can rest easy knowing your systems are in safe hands. As your business grows, our services scale right alongside you, keeping everything running smoothly.

Absolutely! Zetta can seamlessly collaborate with your existing IT team, providing complimentary support that enhances their capabilities. With our specialised expertise and resources, we fit right into your processes, working side by side with your IT staff to efficiently achieve your business goals.

We offer both onsite and remote support, tailored to your needs. Whether you require hands-on assistance at your location or efficient remote troubleshooting, Zetta provides the flexibility to ensure your IT systems are always up and running smoothly.

Zetta’s managed IT services provide business day, extended and around-the-clock support, so we’re always here when you need us. Our team is dedicated to keeping your IT systems fully operational, quickly addressing any issues to minimise downtime and keep your business running smoothly.

At Zetta, we’ve got your IT support covered with proactive monitoring and rapid response. We keep a close eye on your systems around the clock, spotting, and fixing issues before they can disrupt your operations. If something does come up, our modern support tools ensure any issues are actioned promptly and the customer is kept informed of status and resolution.

Zetta has been delivering Managed IT Services for over 20 years. Today’s legacy systems were likely to have been a past supported environment. That depth of experience enables us to pinpoint potential challenges and implement tailored solutions to ensure a smooth integration with modern technologies. Our goal is to minimise disruption and maximise your system’s performance.

At Zetta, we adhere to the highest industry certifications and security standards to keep your IT environment reliable and safe. As a Microsoft AI Cloud Partner for Security and Modern Work, we have demonstrated our expertise in these critical areas. We also hold certifications in Quality ISO 9001 and Information Security ISO 27001 reflecting our strong commitment to delivering secure, compliant managed services.

Yes, Zetta’s managed IT services are fully scalable to grow with your business. We provide the flexibility you need to adapt as your business evolves, all while keeping your IT performance consistent and reliable.

Zetta can offer a fully managed service desk for medium sized businesses and targeted solutions to large businesses and corporations. Sorry we don’t support small businesses with less than 100 users.

In addition to our managed IT services, Zetta provides project services for modern work, security, cloud, infrastructure and networking. We can provide some of these services through the managed services team already working with you or we can provide additional services for a specific project outcome through our project team. We tailor all services to strengthen your IT environment and align with your business goals.

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