Local government organisations need IT environments that are secure, reliable and practical to manage. Zetta has provided local government IT services to WA councils and public sector organisations for over 20 years, helping them to support their people, protect sensitive data, and keep vital services running.
Your IT environment has to support more than office systems. It has to keep staff, records, comms and a range of community-facing services operating smoothly.
Zetta works with local government organisations to understand the current environment, identify what needs attention, and provide support that is practical, secure and accountable.
Zetta provides IT consulting for local governments seeking to transform their operations, plus managed IT services for day-to-day support, tailored to your agency’s needs and regulatory environment.
Reliable, monitored support that frees up your team to focus on service delivery and not troubleshooting.
On-site and remote monitoring to keep your systems stable and adapting to your needs.
Expert setup and ongoing assistance for tools like Teams, SharePoint, and OneDrive.
Every device secured, compliant and visible, in the office or remote.
Real-time issue flagging plus proactive patching and health checks.
Fast, locally accountable backup when your team needs it.
Regular review and roadmap adjustments as your needs evolve.
Our project services ensure smooth technology deployment, efficient system migrations, and successful change management. We simplify complex processes, minimise service disruptions, and keep projects on track, enabling departments to focus on the work they are there to do.
We simplify procurement for government agencies, offering quality hardware, software and cloud solutions, and managing vendor selection through to delivery.
Government teams are increasingly working in Microsoft 365 and cloud-based tools that enhance productivity and collaboration, but most only use a fraction of what’s available. As a government IT solutions provider, Zetta connects these tools to your actual workflows so you get the full benefit of the platform, rather than a collection of disconnected apps.
Configuration, troubleshooting, user training, and proactive maintenance to keep tools integrated and fully utilised as the organisation evolves.
Design, deployment, and ongoing management for reliable, scalable systems.
Continuous backups and tested recovery processes to minimise downtime.
Centralised permissions, multi-factor authentication, and device compliance policies to reduce your attack surface.
Ongoing checks for unused seats and mismatched plans, so you pay only for what you need.
Modern cloud tools integrated alongside legacy systems with minimal disruption.
Not every issue requires a brand new IT solution. Some problems just need clear assessment, honest advice and a practical management plan. Zetta reviews your current environment, identifies risks and gaps, and helps your team prioritise what matters most, across security, infrastructure, Microsoft 365, procurement and support.
Procurement decisions are easier when your teams’ IT needs are clear. Zetta helps your team define what they need, assess vendor options, and avoid technology decisions that don’t fit your environment, whether that’s Microsoft licensing, hardware, infrastructure, cybersecurity tools, cloud services or managed service requirements.
Zetta’s local government IT services cover:
Our process starts with understanding your environment, then builds toward practical, prioritised improvement:
Our engineers objectively assess the current workplace environment, evaluating opportunities for improvement and user/task priorities.
We come up with a targeted strategy, identifying what’s working and what is failing or causing operational pressure. We then recommend appropriate software tools and settings that will improve service delivery.
Zetta works with you to prioritise security, user support and infrastructure needs, designing a process for implementation that supports the day-to-day running of your current systems.
We set out how all users, data, apps and settings will interact in the new environment, detailing each stage of deployment and an agreed timeline for delivery.
We implement the changes, supporting IT procurement where required, and integrating all software, data and users into the new environment, with minimal disruption.
Zetta provides ongoing support, reporting and environment improvements to continuously refine and maintain your setup. We back up our service with fast, personalised support for any issues that arise.
You need a partner who really understands the environment before recommending a solution. Zetta has supported WA organisations since 2004, combining local accountability with the maturity needed for complex IT environments. Our team is Perth-based, a Microsoft Solutions Partner, ISO 9001 and 27001 certified, and focused on long-term relationships rather than one-off fixes.
Our team is locally based in Perth and works within a range of Western Australian industries, including the government and mining sectors. We operate in the same time zone as your operations, providing timely and personalised support.
We use real-time feedback from users and management teams to identify any problems and communicate risks early. This helps us continually refine and improve the performance of your IT systems. We also educate staff and management on the latest technologies and best practices, ensuring the organisation gains maximum benefit from the workplace tools available to them.
Our team extends your capabilities with engineers who have a deep understanding of local government IT services. Being locally based, we respond to queries fast and work to resolve issues before they impact users.
Our experts bring deep, specialised knowledge of your industry’s specific systems, regulations, and workflows. For government sector organisations, this translates into support that understands compliance requirements, legacy systems, and public-sector workflows from the outset, reducing costly trial-and-error and ensuring solutions that fit the unique demands of the environment.
As a locally accountable team, we’re dedicated to supporting our clients and delivering the best service possible. We’re passionate about what we do, and we know our success depends on the positive feedback of our clients.
We work hard to deliver outstanding results, and our government clients have been consistently satisfied with the service and support Zetta provides.
Local WA team: on the ground in Perth
20+ years across state and local government
Microsoft Solutions Partner, ISO 9001 & 27001 certified
Security, governance and compliance built in
One accountable partner: remote and on-site
Zetta provides IT consulting for local governments seeking to transform their operations, plus managed IT services for day-to-day support, tailored to your agency’s needs and regulatory environment.
CLOUD AND INFRASTRUCTURE · MANAGED SERVICES · PROJECT SERVICES · GOVERNMENT
Zetta supported a national government organisation in migrating to Microsoft 365 and Azure, improving operational efficiency, security, and remote work flexibility.
MODERN WORK · MANAGED SERVICES · GOVERNMENT
By partnering with Zetta, a WA government entity transformed its IT support model and achieved over 97% end-user satisfaction.
MODERN WORK · PROJECT SERVICES · GOVERNMENT
See how Zetta helped a government agency modernise its telephony, improving reliability and aligning with their Modern Work goals.
Everything you need to know about IT support for WA government.
We're a local WA provider focused on helping local government organisations achieve compliance, cyber resilience, and digital transformation to improve service delivery. We offer managed IT (from backup support right through to fully managed environments), cybersecurity, secure networking, cloud migration/infrastructure design, and modern workplace solutions and support.
Absolutely! Zetta can seamlessly collaborate with your existing IT team to enhance their capabilities. We fit right into your processes, providing specialised services or complementary support to back up your staff.
Yes. Zetta offers dedicated IT consulting for local governments, helping to streamline operations, optimise workflows, and guide digital transformation initiatives. We also have an IT Strategy and Consulting service line for government clients engaged in technology deployment projects and system migrations.
Yes, we provide local government IT procurement advice on key digital investments like Microsoft licensing, hardware, infrastructure, cyber security tools, cloud services and managed IT.
Zetta holds ISO 27001 certification for information security, and our number one priority is keeping your IT environment safe and running smoothly. As a Microsoft Solutions Partner, we've demonstrated expertise in creating efficient workplace IT systems. We also hold certifications in Quality ISO 9001 and Information Security ISO 27001, reflecting our strong commitment to security and compliance.
Yes, Zetta provides cloud and infrastructure solutions and support to assist in digital transformation, including cloud migration, solution architecture, networking, and ongoing cloud management and support. Our Perth-based team is ISO 9001 and 27001 certified, and we're committed to creating secure cloud-based environments that run reliably and efficiently.
A Perth-based provider like Zetta offers the individual care and local accountability you need for a dedicated team of engineers. We understand local government and its unique IT requirements. Whether you need onsite help or remote troubleshooting, Zetta quickly addresses any problem. Our help desk offers business day and extended support options.
It's not always easy to know where the problem lies. We can provide a full assessment of your entire IT environment to build a clear picture of what's working and what isn't. Zetta engineers review existing infrastructure and pain points against user and compliance needs to see where operational goals are being met and where they're constrained by technical gaps. We can then design a solution that is prioritised to fit your budget and rigorously tested for reliability and performance. We also offer managed IT services to maintain the health of your systems as workplace needs evolve.
Not sure whether your current IT environment is up to the task? Zetta provides a full technical assessment for security, efficiency and reliability, explaining what needs attention, and how to plan the next step.
Let’s talk about secure digital services and Essential Eight uplift for your agency or council.