INDUSTRIES · UTILITIES

IT services for WA utilities providers

Empower front-line workers with real-time data access for easy collaboration, higher productivity and clear insights that accelerate climate innovation.

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UTILITIES

Real-time data for essential services

As the utilities industry evolves to meet increasing demands for reliability, sustainability and efficiency, organisations are increasingly turning to trusted IT partners for managed and project services. Partnering with external IT experts enables utilities to access specialised skills, scale resources as needed, and stay focused on core operations, all while gaining support for unique projects or daily technology needs.

At Zetta, we understand the distinct challenges of the utilities sector and offer a full suite of IT solutions tailored for your industry. With deep expertise across water, waste and distribution networks, our team provides responsive support, strong cybersecurity, and Microsoft-driven solutions that keep your systems secure, efficient and future-ready.

MICROSOFT TECHNOLOGY

Built on Microsoft technology for utilities

Transform how you manage the network, engage customers, and reach your business goals with innovative solutions.

Microsoft Teams

Give frontline workers the tools they need to communicate and collaborate effectively.

Azure

Build custom solutions that help you modernise operations from energy production to the intelligent grid.

Microsoft Cloud for Sustainability

Monitor and manage your environmental sustainability journey with data and AI.

SERVICES

Comprehensive IT Services for the Utilities Industry

Managing your utility IT infrastructure can be challenging, especially if you’re short on resources or specialised expertise. That’s where we come in. Many utility IT teams are turning to external support to streamline internal operations, reduce costs, and drive innovation. If you’re seeking reliable IT support to keep your utility systems secure, monitored and continuously optimised, Zetta’s utility IT services have you covered. We extend your IT capabilities with tailored solutions that fit your specific needs and budget, helping you operate more efficiently.

Strategy & Consulting Services

We provide strategy to help utilities companies adopt new technologies, improving operations and reducing costs. This includes safely implementing IoT, cloud computing and AI solutions across water, waste and distribution networks.

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Project Services

Our project services ensure smooth technology implementation, efficient system migrations, and successful change adoption. We streamline complex processes, minimise disruptions, and keep your projects on track, so you can focus on operations while driving digital transformation.

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Managed Services

Managed IT services provide end-to-end management of a utilities company’s IT infrastructure, including hardware, software, networks and cloud systems. This allows utilities companies to focus on their core operations and realise the benefits of outsourcing their IT.

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Procurement Services

Our IT procurement services help utilities companies adopt new technologies and implement digital solutions, improving supply chain management and reducing procurement costs.

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Modern Workplace

We equip decision-makers with modern workplace technologies, enabling real-time collaboration, faster decision-making, and improved productivity by providing up-to-date information onsite.

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Security

We safeguard your critical infrastructure, operations and equipment, while protecting network data, meter readings and field records. Our security solutions keep your company data secure and your employees safe, across both IT and the OT systems that sit beside it.

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Cloud & Infrastructure

We boost operational efficiency with cloud platforms offering scalable computing power. This enables rapid data processing, complex calculations, faster decision-making, and optimised resource allocation.

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Networking

We enable reliable communication between plants, field operations and corporate offices through our networking services. This allows real-time data sharing, collaboration, and integration of utility-specific systems for improved coordination and operational efficiency.

Explore Networking →

TAILORED SOLUTIONS

Tailored IT Solutions for Your Business

At Zetta, we understand the unique challenges and opportunities within the utilities industry. As a trusted local provider, we deliver IT solutions that are specifically designed to support the evolving needs of utilities businesses, whether in water, waste, distribution networks or metering.

Our expertise covers modern work tools that enhance collaboration and productivity, cybersecurity solutions that safeguard critical infrastructure, cloud technologies that enable real-time data analysis and scalability, and networking solutions that ensure reliable, secure connectivity across operations.

WHY CHOOSE US

Perth's Leading Utilities IT Company

At Zetta, our Perth-based team combines Microsoft expertise with deep local knowledge to deliver tailored IT solutions for the utilities industry. Certified in ISO 9001 and ISO 27001, we ensure comprehensive protection and compliance using Microsoft 365 and Azure platforms. With a proven track record, we offer agile, customer-focused services, continuously monitoring systems and adapting to evolving industry needs and regulatory requirements.

Local Support

Our team is all based in Perth. They understand the demands on WA utilities and operate in the same time zone as your control room and your field crews.

Agile

We incorporate real-time feedback from field and management teams, flag risks early, and help you decide quickly, so service delivery is never waiting on IT.

Highly Skilled

Diverse skill sets and deep experience in utilities IT, so we respond quickly and resolve issues as they arise.

Domain Experts

Extensive experience across water, waste and network operations, reducing risk and optimising IT for future growth.

Customer-Focused

You’re not just a number to us. Our success depends on doing the right thing by every utilities client.

High Customer Satisfaction

We work hard to create great customer outcomes and so far we are succeeding. All our clients, past and present, are referenceable sites.

TRANSFORM HOW YOU OPERATE

Reach Your Business Goals Sooner with IT for Utilities

Our services and solutions streamline IT management, enhance system monitoring, and address potential issues before they impact productivity in your utility operations. From infrastructure management to help desk support, we ensure your team stays focused on core utility objectives. With Zetta, you gain reliable support, improved efficiency, and the flexibility to scale as your business evolves.

Enhancing Field Operations

In the utilities sector, real-time responsiveness and effective collaboration are critical for maintaining service reliability and operational efficiency. Modern work solutions enable utilities to provide real-time alerts to field service dispatchers and technicians, ensuring that teams are informed of issues instantly and can take immediate action.

Proactive IT Managed Services

We help empower utilities companies by enhancing reliability, reducing costs and enabling scalability. With expert support in compliance and security, they can focus on core operations while using advanced technologies. This leads to improved performance and ultimately ensures reliable service delivery to customers.

Data Protection and Recovery

We protect your critical utilities systems with reliable security, business continuity and disaster recovery solutions. Our services help ensure quick recovery from disruptions, minimise downtime and safeguard sensitive data, maintaining security and compliance across all sites.

END-TO-END SUPPORT

End-to-end managed support for utilities

Local WA team: on the ground in Perth

20+ years across enterprise, government and utilities

Microsoft Solutions Partner, ISO 9001 & 27001 certified

OT and IT security built in

One accountable partner: remote and on-site

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TALK TO US

Book a consultation with Perth's leading experts

Contact us to learn more about solutions designed to meet the unique challenges of the utilities sector, from field connectivity to the systems behind the network.

CASE STUDIES

Our recent projects

SECURITY · PROJECT SERVICES · MINING

Find out how Zetta’s team was able to quickly restore services and implement up-to-date software and systems for much stronger company-wide cybersecurity.

CLOUD AND INFRASTRUCTURE · MANAGED SERVICES · PROJECT SERVICES · GOVERNMENT

Zetta supported a national government organisation in migrating to Microsoft 365 and Azure, improving operational efficiency, security, and remote work flexibility.

MODERN WORK · MANAGED SERVICES · GOVERNMENT

By partnering with Zetta, a WA government entity transformed its IT support model and achieved over 97% end-user satisfaction.

FAQS

Frequently Asked Utilities IT Questions

Everything you need to know about IT support for WA utilities.

Why is IT support crucial for utility companies?

IT support ensures reliable operations, strong cybersecurity for critical infrastructure, efficient network management, and tight integration of cloud, IoT and AI technologies, minimising downtime and optimising resource allocation in a high-stakes sector.

Can Zetta support my company on site?

Yes. Zetta offers flexible on-site and remote support tailored to your needs, including hands-on assistance, 24/7 monitoring, and rapid issue resolution to keep utility systems running smoothly.

Do you provide consulting services for the utilities industry?

Yes. Zetta delivers specialised consulting, including strategy for adopting cloud, IoT and AI, project services for system migrations, and tailored IT solutions to enhance utilities operations and reduce costs.

Why should we partner with Zetta for utilities IT support?

Perth-based expertise, ISO 9001 and 27001 certification, Microsoft-driven solutions, proven local knowledge, proactive monitoring, and scalable services that drive efficiency and security for utilities.

OUR PARTNERS

Transforming customers through industry partnerships and certifications

WORK WITH ZETTA

Modernising your utility operations?

Let’s talk about real-time data, secure OT/IT and collaboration for your essential services.