About The Client
When an Australian mining company suffered a serious ransomware cyber attack, they were faced with two problems. First, back-office IT services had been disrupted and urgently needed to be restored. Second, the incident revealed vulnerabilities in their systems that required expert diagnosis and correction to prevent future attacks.
The Challenge
The client was the victim of a serious ransomware attack that disabled back-office IT services. It required rapid restoration of operations and the creation of a secure environment to prevent future attacks.
Our Solution
- Implementation of cloud-computing infrastructure to restore services, provide for robust data backup, and ensure secure user authentication
- Improved endpoint security, including multifactor authentication and real-time monitoring and response to threats
- Rebuilt and reconfigured onsite servers and other infrastructure
for a secure network that stays up to date, restoring applications and sata where possible
The Outcome
- Further damage prevented by isolation of affected systems
- Rapid transition to a cloud platform allowed efficient restoration of crucial IT services like email
- Greatly enhanced security from user devices to company servers and networks along with robust backup and restore capabilities
- Client’s IT team was freed to focus on its primary task of user support
