MANAGED SERVICES · STAFF AUGMENTATION

IT staff augmentation services in Perth

Flexible, domain-aligned IT expertise, deployed your way. Our team matches skilled IT professionals to your needs. They are IT specialists themselves, so they understand the expertise your systems actually require.

  • Local WA team
  • Since 2004
  • Microsoft Solutions Partner
  • ISO 27001
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WHAT WE DO

Find the right people faster

One of the biggest obstacles keeping companies from achieving their objectives is finding the right people. Because successful digital transformation is the key to building a competitive advantage, finding the right IT people matters more than most.

It can be really challenging to find, onboard and then retain the IT professionals you need to keep your technology projects running. The skills and experience you need can change quickly, and permanent hiring is a slow answer to a fast problem.

 

Zetta are specialists in matching the right people to IT requirements. Our team members are all IT people themselves, so they have a deep understanding of the technical skills and experience you need.

You will see three names for this on our site and in the market: staff augmentation, hybrid support and people services. They describe the same service. Staff augmentation is the term the industry settled on and the one we lead with; hybrid support is what we called it for years; people services is the team that delivers it, and the URL you are on.

Our staff augmentation service extends your HR capability, giving you access to the skilled IT resources you need at a predictable cost, without working through lengthy recruitment processes. Payroll and HR expenses are included, so you receive one monthly bill.

One boundary, stated plainly because it matters: we do not provide long-term permanent placement. For that you need a recruitment agency or an internal hire. IT contracting Perth organisations use us for is demand peaks, internal change and capability gaps.

ENGAGEMENT MODELS

Two ways to add capability

Flexible IT resourcing, on terms that suit the work. Tell us whether you need people in your team or an outcome delivered, and the model follows.

Staff Augmentation

Temporary IT individuals or teams to supplement your existing workforce. Scale up quickly for a specific project, or cover a short-term skill gap, without the commitment of hiring full-time employees. They work under your direction.

Professional Services

Results without the overhead of managing them. Tell us what you want to achieve, and we find the right experts and handle the details to deliver the outcome, on time and within budget.

THE BENEFITS

Empower your team with Perth's specialised talent

Access to Specialised IT Talent

Skilled IT professionals with the right expertise to accelerate your technology initiatives. Your existing team develops its own capability alongside them.

Scalability and Flexibility

Scale your workforce up or down with project demand, without long-term employment commitments, so you are never carrying capacity you are not using.

Cost Efficiency

Flexible engagement models and predictable pricing, with none of the overhead of recruitment, training and maintaining full-time employees. You pay for the work.

Outsource Internal Processes

By outsourcing recruitment, talent management and HR for IT staff, you focus on core operations while the staffing is handled by people who know the roles.

TALK TO OUR TEAM

Streamline your IT service delivery

Let our team help you find the right professionals, so you can focus on driving your business forward. No placement fee, just a fee for the work, for the time you need it. Contact us today to learn more.

USE CASES

Access strategic IT expertise when the shape of the work changes

Staff augmentation empowers businesses to adapt and thrive by providing flexible staffing tailored to their needs, whether you require project-based IT specialists, support for up-skilling an existing team, or a way to outsource a role without carrying it permanently.

Project-Based IT Staffing

A business starting an infrastructure refresh can bring in specialists for design, implementation or project management on a short-term basis, then hand back.

Up-skilling and Talent Development

A company modernising its IT can supplement the team so the workforce stays current on the technologies it is adopting, rather than learning them after the fact.

IT Outsourcing for Cost Efficiency

A medium-sized business can outsource network administration, cybersecurity or help desk support, and get expert coverage without carrying the full-time overhead.

HOW IT WORKS

What the arrangement actually looks like

The questions people ask before they ask for a quote, answered here rather than three clicks into an FAQ.

Commercial terms

Fixed monthly commitments, or pay as you go on time and materials. There is no placement fee. You pay for the work, for the time you need it.

What is included

Payroll and HR expenses are carried by us and included in the rate, so you receive one monthly bill rather than an employment overhead.

How fast

Onboarding can be turned around in a couple of days. Finding the right person varies with the role. We have found people and had them on a client site 48 hours later.

Who manages them

Our people work as members of your team and are managed day to day by you, while keeping access to Zetta’s wider bench of specialists behind them.

OUR PROCESS

How we find the right IT talent

Our process is designed to give you skilled professionals who integrate into your team without friction. Each person is assessed by Zetta before deployment, so what arrives is what you were told you were getting. Four steps, in this order.

WHY CHOOSE US

Perth's trusted IT staff augmentation provider

Our people services division combines industry expertise with a people-first approach. We align technical skill and cultural fit, because a placement that only clears one of those bars does not last.

Local Expertise

Having hired similar people to work for us in Perth for over 20 years, we can pair your organisation with the right people.

Flexible Solutions

Capable professionals who integrate into your team, under your direction, on fixed monthly commitments or time and materials.

Highly Skilled Professionals

Diverse skill sets and deep experience to extend your capability, and to resolve the problems in front of you quickly.

Domain Knowledge

Our experience across similar environments reduces your risk. We understand how IT teams operate now and how they need to evolve.

Customer-Centred Approach

As a smaller provider we value every client. Your success is the priority, and we do the right thing by all our customers.

Proven Satisfaction

We are committed to exceptional outcomes. Every client we have worked with is a referenceable success story.

WHY ZETTA

People who understand the tech

Screened by engineers, not just recruiters

WA-based and ready to deliver

Flexible engagement models

Backed by Zetta’s full delivery capability

Trusted by enterprise and government

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OUR EXPERTISE

Where staff augmentation leads

People are one way in. When the work is better delivered as an outcome, or needs running afterwards, these are the teams it goes to.

Managed Services

Flexible managed ICT services tailored to your needs, with a personable approach and clear SLAs, so complex environments stay run and secure.

Explore Managed Services →

Professional Services

From design and architecture to implementation, our team brings deep experience and intellectual property to your projects.

Explore Professional Services →

Consulting

Where you are, where you are going, and a practical roadmap between the two, from Perth-based consultants.

Explore Consulting →

Procurement

Streamline your tech acquisitions. Save time, reduce costs and get the right technology, with supplier management simplified.

Explore Procurement →

Cyber Security

Identity, access, monitoring and response, so the environment your people are working in stays the one you signed off.

Explore Cyber Security →

CASE STUDIES

Recent work

MODERN WORK · MANAGED SERVICES · GOVERNMENT

By partnering with Zetta, a WA government entity transformed its IT support model and achieved over 97% end-user satisfaction.

CLOUD AND INFRASTRUCTURE · MANAGED SERVICES · FINANCE

Zetta helped a leading financial services provider transform its legacy IT infrastructure and deliver a more flexible, value-driven support model.

MODERN WORK · PROJECT SERVICES · GOVERNMENT

See how Zetta helped a government agency modernise its telephony, improving reliability and aligning with their Modern Work goals.

FAQS

Frequently asked staff augmentation questions

Sourcing, screening, engagement terms, onboarding time, and where the line is.

Why work with Zetta instead of hiring a recruiter?

As one of WA's leading IT service providers, we are well placed to help you reach the industry's talent pool. Having hired similar people to work for us for over 20 years, we can pair your organisation with the right people. We do not charge a placement fee, just a fee for the work, for the time you need it.

How do you source, screen and select candidates?

Twenty years of Perth IT experience means a large network of contacts and talent, and we work with trusted partners to source expertise locally. Zetta experts then screen and select candidates against our knowledge of your business and the role.

How flexible are the engagement terms?

We offer monthly commitments or pay as you go for time and materials. We are strongest sourcing candidates in our own areas of expertise, and if a role sits outside them we will tell you upfront.

Can this be tailored to our specific requirements?

Yes. Zetta experts meet with you to understand what the role actually needs, and we select people against those requirements rather than against a job title.

How do you make sure candidates meet our technical and cultural fit?

We undertake a capability and technical assessment so we fully understand your needs, then select people whose skills and experience complement the team you have.

Do you cover long-term permanent hires as well as short-term project needs?

We do not provide long-term permanent placement. For that you need a recruitment agency or an internal hire. We are here when you are managing demand peaks, internal change, or a capability gap.

What if we want to move someone from staff augmentation to a permanent role?

As a trusted partner we would hope you would discuss a change in your resourcing with us, and we can reach an arrangement that works for everyone involved.

How does it work in practice, against traditional hiring?

It is a managed process that gives you reliable access to the skilled IT resources you need at a predictable cost, without lengthy recruitment. Payroll and HR expenses are included, so you receive one monthly bill.

What is the typical onboarding time?

Onboarding can be turned around in a couple of days. Finding the right person varies with your business and the role. We have found people and had them on a client site 48 hours later.

Is hybrid support the same as staff augmentation?

Yes. Hybrid support is what Zetta called this service for years, and you will still see the term on older pages and in conversation. People services is the team that delivers it. Staff augmentation is the term the market uses, so it is the one we lead with now. The service, the people and the engagement models are unchanged.

What ongoing support do you provide after someone is placed?

Our people work as members of your team, managed day to day by you, but they keep access to our broader team of experts across a wide range of disciplines. That tends to lift job satisfaction and team morale, and it widens their skill set while they are with you. We run regular health checks to confirm the arrangement is working as you need it to.

OUR PARTNERS

Transforming customers through industry partnerships and certifications

WORK WITH ZETTA

Need to add IT capability fast?

Tell us the skills and the timeline, and we will match the right people to your team. If the role sits outside our areas of expertise, we will say so upfront.