MINING

Managed IT Services for Mining

Zetta has been a trusted local provider of managed IT services for mining in WA for over 20 years. We monitor, manage and support IT infrastructure end-to-end, so your internal teams can stay focused on the mine, not the helpdesk.

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MINING IT SERVICES

Comprehensive mining IT services, solutions and support

Managing complex IT infrastructure without expert advice can create significant challenges. Zetta’s engineers have been working with mining operators for over 20 years to support their operations, helping free up internal resources, reduce costs, and shift the focus from fixing IT issues to driving innovation.

We’re an ISO 9001 and 27001 certified, Perth-based team that delivers services, solutions and support to match your specific needs and budget. With Zetta, you can be confident your IT environment is secure, monitored 24/7, and continuously improving.

MICROSOFT TECHNOLOGY

Built on Microsoft technology for mining

Microsoft Teams

Equip frontline workers with the tools they need to communicate and collaborate effectively.

Azure

Centralise and process data from across your operation: scalable cloud infrastructure for real-time insights and remote site management.

Windows

Standardise every device across your operation with Windows: secure, centrally managed endpoints for remote site deployment and long-term equipment stability.

FOR WA MINING

Managed IT services for WA mining operations

Mining operations often extend across geographically dispersed sites, usually remote or regional, with poor connectivity. Yet the IT infrastructure must support 24/7 production, critical-issue monitoring and a high interdependence between operations and technology. The stakes and complexity are enormous.

Zetta is a reliable WA-based support and solutions team that takes end-to-end responsibility for all your IT needs. We deliver managed IT services for mining that improve your security, productivity and strategic readiness (on-site, remotely, or in the most challenging environments) freeing your people to focus on the work that builds the business.

SERVICES

Comprehensive IT services for the mining industry

Strategy & Consulting Services

We provide strategy and consulting to help mining companies adopt new technologies, improving operations and reducing costs. This includes safely implementing IoT, cloud computing, and AI solutions.

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Project Services

Our project services ensure smooth technology implementation, efficient system migrations, and successful change adoption. We streamline complex processes, minimise disruptions, and keep your projects on track, so you can focus on operations while driving digital transformation.

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People Services

Staff augmentation helps mining companies quickly scale their IT workforce for large projects or initiatives and reduce it when no longer needed, ensuring flexibility and efficiency.

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Managed Services

Managed IT services provide end-to-end management of a mining company’s IT infrastructure, including hardware, software, networks, and cloud systems. This allows mining companies to focus on their core operations and realise the benefits of outsourcing their IT.

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Procurement Services

Our IT procurement services help mining companies adopt new technologies and implement digital solutions, improving supply chain management and reducing procurement costs.

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Modern Workplace

We equip decision-makers with modern workplace technologies, enabling real-time collaboration, faster decision-making, and improved productivity by providing up-to-date information onsite.

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Cloud & Infrastructure

We boost operational efficiency with cloud platforms offering scalable computing power. This enables rapid data processing, complex calculations, faster decision-making, and optimised resource allocation.

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Security

We safeguard your critical infrastructure, operations, and equipment, while protecting mining reports, data, and surveys. Our security solutions keep your company data secure and your employees safe.

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Networking

We enable seamless communication between mine sites, remote operations centres, and corporate offices through our networking services. This allows real-time data sharing, collaboration, and integration of mining-specific software for improved coordination.

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TAILORED SOLUTIONS

Tailored IT solutions for your business

As a proud Western Australian provider, we combine local knowledge with global expertise to offer personalised service that meets the demands of mining operations, whether they are in remote locations or urban centres.

Our deep expertise spans modern work solutions that enhance collaboration across dispersed teams, cybersecurity measures that protect critical data and operations, cloud technologies that enable scalability and real-time insights, and networking solutions that ensure reliable connectivity in even the harshest environments.

WHY ZETTA

Why WA mining operations choose Zetta

Reliable, stable IT infrastructure is crucial, particularly in mining, where environments are complex, multi-site and critical. Professional, managed IT services for mining companies are directly tied to physical safety, operational continuity and regulatory compliance.

Zetta are Perth-based mining-industry IT experts with a reputation for quality customer service and deep experience in domain management. Certified in ISO 9001 and ISO 27001, we provide agile, personalised support, strategic advice and comprehensive protection against threats.

Local Support

Perth-based team that understands WA mining and works in your time zone for timely, relevant support.

Agile

We incorporate real-time feedback from site, flag risks early and help you make informed decisions fast.

Highly Skilled

Diverse skill sets and deep mining IT experience to resolve issues quickly and extend your capability.

Domain Experts

Extensive mining-environment experience to reduce risk and optimise IT for future growth.

Customer-Focused

You’re not just a number. We’re passionate about doing the right thing by every mining client.

High Customer Satisfaction

We work hard to deliver outstanding results, and our mining clients are consistently satisfied.

TRANSFORM HOW YOU OPERATE

Get expert support across all your mining technology infrastructure

Our services and solutions streamline IT management, monitor system performance, and address potential issues before they impact productivity on your mine site. We handle everything from infrastructure management to help desk support, ensuring your team stays focused on core mining objectives. With Zetta, you gain reliable IT support, increased efficiency, and the flexibility to scale as your mining operations grow.

Mining IT Infrastructure Management

We manage your infrastructure, allowing your internal teams to focus on core operations. Our services ensure that your systems run efficiently and securely across mine sites, remote operations, and corporate offices.

Modern Work Solutions for Seamless Collaboration

Using Microsoft 365 tools, such as Teams, SharePoint, and OneDrive, teams across different sites can collaborate in real time, sharing insights, data, and reports instantly. This setup enables engineers, analysts, and decision-makers to stay connected, review analytics, and take swift actions based on real-time data, regardless of their physical location.

Mining Data Protection and Recovery

We safeguard your critical mining data with comprehensive backup solutions, enabling quick recovery after any disruption. This minimises downtime and ensures continuous operations across all sites.

Cloud Infrastructure for Data Processing and Storage

With cloud platforms like Microsoft Azure, mining companies can centralise data collected from IoT sensors, equipment, and field operations. The cloud provides scalable storage and powerful processing capabilities, making it possible to aggregate and analyse data in real time, regardless of where it originates.

END-TO-END SUPPORT

End-to-end managed support for mining operations

Local WA team: on the ground in Perth

20+ years supporting WA mining and resources

Microsoft Solutions Partner, ISO 9001 & 27001 certified

OT and IT security built in

One accountable partner: remote and on-site

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TALK TO US

Talk to Perth's managed IT team for mining

Let’s talk about your IT environment. We know WA mining operations and what good managed IT looks like, and how experienced IT support and solutions enhance efficiency and build innovation across your operations.

CASE STUDIES

Our recent projects

SECURITY · PROJECT SERVICES · MINING

Find out how Zetta’s team was able to quickly restore services and implement up-to-date software and systems for much more robust company-wide cybersecurity.

CLOUD AND INFRASTRUCTURE · MANAGED SERVICES · PROJECT SERVICES · FINANCE

Zetta helped a leading financial services provider transform its legacy IT infrastructure and deliver a more flexible, value-driven support model.

MODERN WORK · MANAGED SERVICES · GOVERNMENT

By partnering with Zetta, a WA government entity transformed its IT support model and achieved over 97% end-user satisfaction.

FAQS

Frequently asked questions about managed IT services for mining

Everything you need to know about mining IT with Zetta.

What does managed IT services for mining actually include?

Managed IT services for mining companies covers network monitoring and management, cybersecurity, help desk support, IT infrastructure maintenance, and oversight of both information and operational technology, making sure IT systems stay online and working at peak performance. Our services scale alongside your business, providing flexible resources and support to match your needs.

Can you manage IT infrastructure across remote and fly-in fly-out sites?

Absolutely. Zetta specialises in providing remote management for mining operations, ensuring reliable connectivity and support in even the most isolated locations.

What cybersecurity measures are included for mining operations?

Our managed IT services include advanced cybersecurity measures such as threat monitoring, data encryption, multi-factor authentication, and regular security assessments to protect your operations and sensitive data.

How do you handle critical system outages at a mine site?

Zetta provides 24/7 remote monitoring and rapid remote resolution (prioritising safety-critical systems first) with field technicians on call for issues that can't be fixed remotely. Given the distances involved across WA's mining regions, the ability to diagnose and restore systems without a site visit is vital.

Do you manage both cloud and on-premises infrastructure?

Zetta managed IT services for mining creates seamless visibility across on-premise servers, local networks and site-level systems, as well as cloud-based data and remote access infrastructure. We maintain and monitor both environments through a unified management platform, so issues can be quickly detected and resolved wherever they occur.

How does Zetta support internal IT teams without replacing them?

Zetta's IT professionals are experienced in providing support to existing teams, to fill skill gaps, manage projects, or augment in-house IT in mining operations for both short-term and long-term needs.

What does the onboarding process look like for a mining operation?

First of all, Zetta provides a full audit of your existing system so we can identify any important fixes or quick wins that will save you time and money. We then deliver a detailed proposal for managed IT with clear scope, typically a flat monthly cost, and an onboarding timeline to suit your business. Our Perth-based managed IT services for mining team handles knowledge transfer and documentation. Everything we need to manage your IT environment. Transition is managed with minimal interruption to regular operations, and you're onboarded within 30 days.

OUR PARTNERS

Transforming customers through industry partnerships and certifications

GET IN TOUCH

Need IT assistance?

Let’s talk about connectivity, data and cyber for your sites, from a team that knows WA resources.