ESSENTIALS · SCHOOLS & EARLY LEARNING

IT support for schools in Perth

Affordable, reliable IT for Perth schools, childcare and early learning. One flat monthly fee, no lock-in contracts, and WA based technicians on call 24/7.

Microsoft Partner

ISO 9001 & 27001

SMB1001 Gold

20+ years in WA

ALL INCLUSIVE

$95

per user
per month*

No hidden hardware surprises

Quarterly true-up billing

17 service areas covered

*Excludes GST. Minimum 10 users. Excludes hardware, licensing and project work. After-hours call-outs may incur fees.

TECHNOLOGY PARTNERS

Built on Microsoft, with the platforms your school already runs on

WHY SCHOOLS AND CENTRES CHOOSE ZETTA

Why Perth learning centres choose Zetta managed IT services for schools

Zetta keeps your school or learning centre connected, safe and supported, just like having your own IT team in house.

Keep you connected

Strong Wi-Fi and networking across classrooms and offices, plus tools that simplify admin with Microsoft 365 for schools.

Keep you supported

One contact and fast resolution of issues by a trusted local team, so you’re never stuck in an outage or managing a faulty device.

Keep you secure

Multi-layered cyber security for schools with 24×7 SOC monitoring to protect students and sensitive data.

BUYER'S GUIDE

What good IT support for schools and early learning looks like

IT support for schools and learning centres ensures reliable Wi-Fi across every building, devices that work from the first bell, Microsoft 365 for education and strong protection of student data. It also means fast, friendly support for teachers, so that technology aids learning rather than getting in the way.

Why a local, flat-priced partner beats break-fix when you don't have in-house IT

Break-fix means you only call for help when something breaks, then wait, then pay by the hour with no idea what your bill will be. IT support for schools using a local partner like Zetta is completely different, and a more efficient use of your IT budget. You pay one predictable monthly fee, problems are picked up before they can affect performance, and there’s a team down the road who understands your unique setup and requirements. It saves money, keeps everything compliant and gives you peace of mind knowing your IT is working smoothly.

HOW TO CHOOSE

How to choose a provider on an education budget

1

What does the fee actually include?

Check the service level agreement so you know exactly what your fee covers, and how soon you can expect a response.

2

When can they do the work?

Ask about term time versus holidays. Major changes should land in the breaks, not during class.

3

Is it safe for children's data?

Ask about education specific needs like student protections, and what they know about setting up Microsoft 365 for schools.

4

Does the price fit an education budget?

Look for transparent, fixed monthly pricing with no lock-in contracts, so your IT costs stay predictable and affordable.

WHAT'S INCLUDED

What matters most to schools seeking IT support

Network management

Classroom Wi-Fi built to handle many devices streaming at once, with connectivity from the first bell to the end of the day.

Endpoint management

Shared trolleys, lab machines and staff devices kept updated, compliant and protected.

Security management

Every student, teacher and parent gets exactly the access they need and nothing more, with 24×7 SOC monitoring behind it.

Identity and access

Multi-factor authentication and conditional access for staff, with safe student sign-in.

Microsoft 365 administration

Microsoft 365 for schools set up correctly, with Teams, SharePoint and Exchange working together, and files organised by year group and department.

Backup, recovery and service desk

Managed, tested backups plus one local number with defined response times.

Compliance support

Email & Exchange

Content filtering

Student information systems

Firmware + patching

Proactive hardware replacement

SERVICE LEVEL AGREEMENT

Fast response, whether it's remote or on-site

With Zetta, teachers can concentrate on teaching instead of troubleshooting tech. We guarantee response times, whether the problem is fixed remotely or needs a technician on site. One number for everything, and you’re never left waiting for help.

Zetta Essentials incident response times by priority
PRIORITYDEFINITIONRESPONSE TIME
CriticalNetwork down / server down30 minutes
HighMajor impact / VIP user1 hour
MediumStandard issue / single user4 hours
LOCAL. WA. IT PARTNER.

Over 20 years of people-first IT in WA

A local Perth team in your time zone, with real people who respond quickly and are on site when it’s needed.

Safe with children’s data. ISO 27001 certified cyber security for schools, with security built in, not bolted on.

Priced for education budgets. Flat per-user pricing, no lock-in surprises.

The same friendly faces every time. The person assisting you understands exactly how your IT environment is set up.

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GETTING STARTED

Getting started with Zetta IT support for schools

1

Assessment

Book a free IT health check. We review your setup, network, security and risks, plus any recurring issues.

2

Proposal

A clear flat per-user quote setting out exactly what’s covered, with a timeline for the transition.

3

Transition

We set up secure access and configure your software, tools and devices, onboarding around term breaks to avoid disruption.

4

Partnership

Ongoing help desk support and proactive monitoring from day one, plus regular reviews and a compliant IT roadmap.

CLIENT STORY

“We’ve been grateful for such professional support from Zetta, and their willingness to get to know our business. We’ve found them to be responsive, and passionate and skilled in what they do. Overall our experience has been a wholly positive one.”

Walk Into Luxury · Perth, WA

ZETTA ESSENTIALS · ALL INCLUSIVE

Simple, flat IT pricing for your school or learning centre

$95 per user / month, minimum 10 users, excludes GST. One flat monthly fee to take care of all your IT, with 24/7 support and no lock-in contracts. Over 20 years of IT support for Perth schools and learning centres. Excludes hardware, licensing and project work.

GOT QUESTIONS

Frequently asked questions about IT support for schools

Essentials is $95 per user per month, flat, from a minimum of 10 users and excluding GST. That covers business-as-usual support: 24×7 monitoring, patching, service desk, security and full Microsoft 365 administration. Hardware, licensing and project work are quoted separately, so a budget-holder always knows what’s coming.

Yes, and that’s the point of Essentials. Large campuses are served by our enterprise team. Essentials is built for independent and low-fee schools, childcare centres, early learning providers and training organisations that don’t have a full internal IT department.

Multi-factor authentication for staff, conditional access so only trusted devices connect, content filtering, and managed backups that we test. A 24×7 security operations centre watches for threats outside school hours. We’re ISO 27001 certified, so the controls are audited rather than assumed.

Yes. Network management covers Wi-Fi and connectivity across classrooms, offices and outdoor areas. Shared trolleys, lab machines and staff devices are managed centrally, and full Microsoft 365 for Education administration is included, covering Teams, SharePoint and Exchange.

Yes, all year. Day-to-day support runs through term time with defined response times. Bigger changes like upgrades and migrations are scheduled into the breaks so classes aren’t disrupted.

No. Our agreements are flexible and reviewed with you regularly, because we’d rather keep your business by doing good work than by holding you to a contract.

We treat the move as a project with a clear plan. We document your environment, take over accounts and licences, transfer knowledge from your current provider where they’ll cooperate, and aim to do the heavy lifting during a term break. Most organisations are fully onboarded within 30 days.