We can support and maintain all aspects of your technology infrastructure. Flexible managed ICT services, tailored to your needs, so you can put the focus back on your core business.
At Zetta, we take the time to understand your business, ensuring your IT infrastructure is managed, monitored, and continuously upgraded. You can trust our experienced team to handle everything, from desktop support to remote monitoring and onsite solutions.
With 24/7 support and customised service-level agreements, we are here to help. We are locally based in Western Australia, and always ready to respond when you need us. For business IT support Perth organisations can actually reach, that is the difference a local service desk makes.
Managing your IT infrastructure can be tough, especially if you are short on resources or expertise. That is where we come in. Many IT teams are turning to external support to free up internal resources, cut costs, and focus on innovation.
If you are looking for reliable IT support to keep your systems secure, monitored, and always improving, Zetta’s managed services has you covered. We extend your IT capabilities, offering tailored solutions that fit your needs and budget, while helping you run your business more efficiently.
We work with businesses of all sizes and specialise in:
Zetta provides a diverse range of flexible managed ICT services. Our focus is the client and our approach is personable. Our proven solutions and experience allow us to manage the most complex enterprise environments efficiently, safely and securely, so you can put the focus back on your core business and strategic operations.
We manage your support ticketing, ensuring efficient response times and complete IT service visibility using the Halo platform.
We are your central point of contact, handling IT enquiries and incidents with Level 1 support and efficient issue resolution.
We monitor and optimise your network’s performance, providing insights for capacity and demand to keep business operations uninterrupted.
We manage your servers and storage across on-premise, cloud and hybrid environments, for consistent performance and secure, efficient data management.
We safeguard your cloud data through efficient replication, backup management and performance monitoring, so data stays intact and available.
We manage your devices from deployment to support, keeping desktops, laptops and mobile devices running as they should.
We protect your infrastructure with comprehensive security, including firewalls, VPNs, threat management and virus protection.
We maintain your communications infrastructure with proactive monitoring and performance tuning to keep services running.
We optimise your managed service environment by aligning resources, availability and performance with service demands.
Working with Zetta gives you a team of certified IT professionals, equipping your business with the latest technologies without the need for in-house hires.
We reduce your risk by managing IT services, including cybersecurity and compliance. Our proactive approach keeps your data protected and regulatory standards met.
We scale with your business, offering 24/7 monitoring, maintenance and support to lift performance, reduce downtime, and resolve issues before they hit operations.
Manage your IT costs with predictable monthly expenses, reducing capital investment and allowing for better financial planning while delivering the services you need.
Optimise your IT operations and improve performance. Contact us for tailored solutions that lift efficiency, reduce risk and keep the business running.
Managed IT services are key to optimising your business operations. Our solutions streamline IT management, monitor system performance, and address issues before they escalate. We handle everything from infrastructure management to help desk support, so your team stays focused on core objectives.
We handle your entire IT infrastructure, freeing your internal teams to focus on core business activities, and keeping your systems running efficiently and securely.
Our managed services include reliable remote and on-site technical support, so your team gets fast resolutions for any hardware or software issue that arises.
We protect your critical data with comprehensive backup, so recovery after a disruption is quick, downtime is short and the business keeps running.
All Zetta managed services are delivered according to ITIL principles, and all delivery staff are ITIL trained. The process we follow includes six practices, in this order.
At Zetta, our Perth based managed services team is focused on providing ICT infrastructure environments that are reliable, stable, and that empower a productive end user experience. In an age where information technology systems play such a crucial role in business, the need for reliable support, stable systems, and professional services you can rely on has never been greater.
Our team is all based in Perth. They understand the local market and operate in the same time zone as you.
We take in real-time feedback from users and management, identify risks and explain them, so you can make informed decisions quickly.
Our team extends your capability with diverse skill sets and deep experience. Draw on our knowledge to resolve problems faster.
Reduce your risk with our experience in similar environments. We understand how organisations operate, and how they should operate next.
As one of the smaller managed service providers around, we value your business. You are not a number to us.
We work hard to create great customer outcomes. All our clients, past and present, are referenceable sites.
Local WA service desk, and real accountability
Clear SLAs and defined escalation paths
97%+ end-user satisfaction track record
Security built into the service, not bolted on
20+ years running WA environments
Managed services is the run layer. When a piece of work needs designing, building or staffing, these are the teams it goes to.
Proactive monitoring and management across your network, with insight into capacity and demand.
Our people services team matches skilled IT professionals to your needs. As IT specialists themselves, they understand the expertise required.
Streamline your tech acquisitions. We help you save time, reduce costs and get the right technology, while simplifying supplier management.
From design and architecture to implementation, our team brings deep experience and intellectual property to your projects.
Identity, access, monitoring and response, so the environment you just put live stays the environment you signed off.
Where you are, where you are going, and a practical roadmap between the two, from Perth-based consultants.
MODERN WORK · MANAGED SERVICES · GOVERNMENT
By partnering with Zetta, a WA government entity transformed its IT support model and achieved over 97% end-user satisfaction.
CLOUD AND INFRASTRUCTURE · MANAGED SERVICES · GOVERNMENT
Zetta supported a national government organisation in migrating to Microsoft 365 and Azure, improving operational efficiency, security, and remote work flexibility.
CLOUD AND INFRASTRUCTURE · MANAGED SERVICES · FINANCE
Zetta helped a leading financial services provider transform its legacy IT infrastructure and deliver a more flexible, value-driven support model.
Scope, support hours, working alongside your team, and what we cover.
Managed IT services from Zetta run from targeted solutions such as end user computing or backup as a service, up to a fully managed service desk with 24/7 support. You get predictable costs and systems in safe hands, and as your business grows the services scale alongside you.
Yes. Zetta collaborates with your existing IT team, providing support that extends what they can do. With our specialised expertise and resources we fit into your processes, working alongside your IT staff to achieve your business goals.
Both, tailored to your needs. Whether you need hands-on assistance at your location or remote troubleshooting, Zetta gives you the flexibility to keep your IT systems up and running.
Business day, extended and around-the-clock support, so we are there when you need us. Our team keeps your IT systems operational and addresses issues quickly to minimise downtime.
At Zetta, we have your IT support covered with proactive monitoring and rapid response. We keep a close eye on your systems around the clock, spotting and fixing issues before they can disrupt your operations. If something does come up, our modern support tools make sure any issue is actioned promptly and the customer is kept informed of status and resolution.
Zetta has been delivering managed IT services for over 20 years. Today's legacy systems were likely to have been a past supported environment. That depth of experience enables us to pinpoint potential challenges and implement tailored solutions to ensure a smooth integration with modern technologies. Our goal is to minimise disruption and maximise your system's performance.
At Zetta, we adhere to the highest industry certifications and security standards to keep your IT environment reliable and safe. As a Microsoft AI Cloud Partner for Security and Modern Work, we have demonstrated our expertise in these critical areas. We also hold certifications in Quality ISO 9001 and Information Security ISO 27001, reflecting our commitment to delivering secure, compliant managed services.
Yes. Zetta's managed IT services are fully scalable, so you can adapt as the business evolves while IT performance stays consistent.
Zetta offers a fully managed service desk for medium sized businesses, and targeted solutions for large businesses and corporations. We do not support organisations with fewer than 100 users. Zetta Essentials is the right fit at that size.
In addition to our managed IT services, Zetta provides project services for modern work, security, cloud, infrastructure and networking. We can provide some of these services through the managed services team already working with you, or we can provide additional services for a specific project outcome through our project team. We tailor all services to strengthen your IT environment and align with your business goals.
It depends on the size and state of the environment, and we will tell you honestly after a look at it rather than before. Transition runs to an agreed plan with defined checkpoints, so nothing moves to our service desk until it is ready to.
Let’s scope a managed service that fits your environment, your risk profile and your budget. No obligation, and a straight answer about what we would take on.
