Services / Managed Internet for Healthcare
MANAGED INTERNET — HEALTHCARE
A managed internet service is a team that takes care of your IT connection, so you don’t have to. Whether that’s urgent support when something’s broken, or continuous monitoring to ensure peak performance, managed IT is a lifesaver for small businesses.
Your internet going down costs you more than the outage itself. It’s an hour on hold with your carrier, staff sitting idle, and clients you can’t reach. System outages and downtime can shut down your operations for days, and pose serious business risks for any-sized organisation.
Local WA team
Since 2004
30-min critical response
Flat monthly pricing
Managed internet service means a third party — your IT provider — takes responsibility for your internet connection, not just the devices it runs on.
That includes the hardware (router, modem, switches), the connection monitoring, fault detection, and escalation with your carrier when something goes wrong.
The difference between managed internet services and unmanaged is that, with unmanaged, you call the carrier and wait. With managed, your provider detects the fault, contacts the carrier on your behalf, and keeps you updated until it’s resolved.
You make one call (at most), not five.
It’s not about who provides the internet (that’s still your ISP/carrier); it’s about who manages the relationship and the environment around it. Zetta is a trusted, Perth-based team that’s been helping local businesses to stay online for over 20 years. We’re invested in your success and deliver expert support to all IT environments.
Your systems run smoothly, and sensitive data is secure. In the healthcare industry, that’s key.
The connection
Provides the pipe — NBN, fibre, or 4G/5G.
NBN
FIBRE
4G/5G
Everything else
Hardware, monitoring, faults, reporting.
ROUTER
FIREW
FAULTS
When the internet goes down, everything stops. Staff can’t work. Clients can’t reach you. Jobs sit idle. Most small to medium businesses don’t have an IT team. They’re on hold with their carrier while the clock runs.
Fault lodgement. Reference numbers. Callbacks. Hold music. Getting escalated to a team who tells you the same thing as the last person. No one has time for that. A managed internet service takes care of all the technicalities on your behalf, so you get a single update, not a running commentary from your ISP.
Routers degrade. Firmware goes out of date. Most small businesses won’t even know there’s a problem until the whole thing just stops. Proactive monitoring catches degraded performance before it becomes your problem.
Managed internet services are made for people with better things to do. And that includes your IT team (if you have one). Sitting on hold isn’t a good use of anyone’s time.
We watch your internet 24/7 and alert you before problems become outages.
Routers, modems, and switches are configured, patched, and replaced when needed.
We lodge and escalate carrier faults on your behalf, and manage them from start to finish.
Your network boundary is secured and regularly reviewed for vulnerabilities.
VPN and multi-site connections are managed to support the business as your team grows.
Plain-English summaries of performance, faults, and changes to give you visibility across your network, showing that systems are functioning and threats are addressed.
Hardware management
Firewall management
Remote worker / VPN
Multi-site connectivity
Firmware + patching
Proactive hardware replacement
See everything in Zetta Essentials
Internet managed services are just one piece of the puzzle. Zetta’s Essential Tier keeps the whole IT system functioning and up to date — your devices, security, Microsoft 365, service desk, and internet — all for one flat monthly rate. Same team. One number. Everything covered.
Proactive monitoring and maintenance for your entire IT environment, including your internet connection. We catch problems before they can disrupt your business.
One number for everything. Internet fault, device issue, Microsoft 365 problem — you’re speaking to the same expert team every time with Zetta managed IT services Perth.
Cyber hacks are on the rise, and your network is the entry point for every threat. Managed internet services include firewall management and continuous network monitoring for comprehensive cyber security Perth-based protection.
Rather than the frustration of dealing with an offshore call team, Zetta provides genuine connection and accountability. We’re a locally based, proven management service that has helped businesses with their IT for over 20 years. Whether it’s hardware support, Microsoft 365, or a question about file management, you get a reliable, speedy response to any issue from local engineers who understand every aspect of your operations.
Think about how much time and energy that saves sitting on the phone, and you’ll understand why Perth businesses choose Zetta as their trusted IT provider.
WA-owned and operated since 2004 — your data stays local, and issues are resolved fast.
One number for everything — internet, devices, security, Microsoft 365. It’s all covered.
We escalate with your carrier so you’ll never have to spend an afternoon on hold again.
We conduct a free IT assessment to review your software, hardware and system design, as well as investigate any recurring issues which may be causing you trouble. No obligation, no hard sell.
We provide a detailed proposal that clearly explains the scope and structure of our offer. You’ll know exactly what’s included in your managed IT service before we move forward.
We document your environment to get an accurate picture of your IT systems for faster troubleshooting. Carrier liaison is all handled by us. You don’t need to be on the call.
Proactive monitoring is set in place from day one. Continuous reviews and monthly reporting show every potential vulnerability. All IT issues and questions from your team are handled by our locally based, friendly support desk.
We’d like to acknowledge the quality and depth of work delivered by the broader Zetta team. It has been a very positive engagement, and we’ve particularly appreciated the professionalism and collaborative approach throughout
Manager · Service Delivery – Perth, WA
Every business is different. The best way to understand what a managed internet service looks like for your setup, and what it costs, is with a free IT assessment. We’ll review your current connectivity, flag the risks, and give you a clear recommendation on how we can help. No obligation.
Carrier, hardware, performance review.
Where outages will likely hit you next.
Flat monthly cost. No surprises.
Pricing excludes hardware and M365 licensing.
GOT QUESTIONS
A managed internet service makes sure your business stays connected by looking for faults and managing threats. It’s different from your internet carrier, which simply provides the service. We take care of 24/7 monitoring, hardware and fault escalation with your internet provider, so you don’t have to waste time trying to get a response. It’s a great solution for smaller businesses who don’t have large or dedicated IT teams because we also look after the maintenance of your software, devices, file management, networking and cybersecurity, all covered by a flat monthly fee.
No, an internet plan simply provides the raw connectivity, the pipe that gets you online. Internet managed services go further, actively monitoring, securing, and optimising that connection on your behalf.
With Zetta, you have a single number to call around the clock, with a critical response time of under 30 minutes guaranteed.
We detect the issue, investigate, and manage resolution, either by fixing a networking issue or following up with your carrier.
Most issues can be resolved remotely, minimising disruption to your team. When an on-site visit is required, we coordinate directly with you and keep you informed throughout.
Yes, no change of carrier is required. Zetta managed internet Perth optimises your existing internet connection to reliably serve your IT environment.
Yes, Zetta business internet Perth can configure and manage backups or failover where required.
Backups are regular, automated copies of your data stored securely offsite or in the cloud, so if files are lost, corrupted, or hit by ransomware, they can be restored without permanent damage.
Failover setups go a step further, providing duplicate systems or network pathways that automatically kick in when a primary system fails, switching over with minimal or no interruption to the user.
Either solution is worth considering when you operate across multiple locations, or when the prospect of downtime is simply too great a risk.
ISPs only provide the internet connection. Zetta looks after the whole work environment — hardware, monitoring, fault escalation, security — anything that affects your operations.
In addition, Zetta manages your devices, software, security, and Microsoft 365, so there’s one team responsible for everything, not a bunch of different vendors all looking after one part.
Any business is vulnerable to IT risks. Whether it’s downtime costing you customers, or a leak of sensitive information exposing you to litigation, every operation needs strong IT maintenance.
Small to medium firms typically have limited staff resources. Yet, system outages and data leaks can still have a devastating effect. Managed IT services ensure compliance and smooth performance across the entire IT environment, with 24/7 help desk support all included in a predictable monthly fee.
Whether you’re in professional services, construction, healthcare, or resources, managed internet services are a cost-effective and worry-free solution. Book a free IT assessment with Zetta to see how we can free up more time to focus on your core business.
In addition, most healthcare practices are subject to strict legal obligations around patient data privacy and security, including the Australian Privacy Act and My Health Record framework.
Book a free IT assessment0 with Zetta to find out where your current setup is strong, where it may be vulnerable, and what’s likely to cause problems down the track. It’s a no-obligation, free service that could even yield some quick wins.
