MANAGED IT SERVICES, FREMANTLE

IT support built for Fremantle businesses

Zetta has partnered with WA businesses and government organisations for over 20 years, delivering enterprise-grade managed IT services including helpdesk, cyber security and cloud support. Fremantle sits 25 minutes from our Perth CBD office, so you get the same engineers on site and the same team on the phone.

Local WA team

Southern suburbs covered

On-site & remote

Since 2004

FREMANTLE, WA
LOCAL TEAM

Critical issue response

30 MIN

Perth CBD office

25 MIN

On-site engineers

AVAILABLE

Proactive monitoring

24/7/365

Dedicated Fremantle account team

Direct line

OUR FREMANTLE SERVICES

IT solutions Fremantle businesses rely on

Zetta provides the full stack of IT solutions: from day-to-day help desk to fully-managed IT, cyber security and cloud support. We’re a WA-owned and accountable team that’s been helping local businesses since 2004.

Managed IT Services

IT support Fremantle: proactive monitoring, patching and helpdesk from $95 per user a month (minimum 10 users, excludes GST).

Cybersecurity

Protecting Fremantle business systems from evolving threats using layered security, staff training and 24/7 threat detection.

IT Support & Helpdesk

Local, on-site and remote helpdesk for Fremantle teams, with fast response times and real people on the other end of the phone, not some offshore automated queue.

Cloud & Infrastructure

Fremantle-based engineers with a thorough understanding of your systems can perform cloud migrations, Microsoft 365, Azure and infrastructure management to suit every type of organisation.

IT Consulting

Strategic planning and project delivery for Fremantle businesses looking to scale, modernise or reduce complexity in their IT environment.

Not sure what you need?

We’ll map your current setup and recommend the appropriate settings for your business size, activity and budget.

The Zetta team gathered around the office kitchen bench at a team celebration, with a badge reading 20+ years serving WA businesses
WHY ZETTA IN FREMANTLE

A local team who knows Fremantle business

Our team is made up of real WA engineers on the ground, not an offshore helpdesk or faceless ticketing queue. We understand every facet of your IT systems before recommending change, and we’re on-hand to provide support throughout the process and beyond.

Fast local response: remote support starts within 30 mins for critical issues, with an engineer on site from our Perth CBD office, 25 minutes up the freeway.

Dedicated account team: one consistent contact who knows your IT systems, not a different engineer for every call.

WA-owned & operated: local knowledge and accountability from a team supporting Fremantle and WA businesses since 2004.

Proactive, not reactive. We resolve most issues before they impact your team through constant monitoring and maintenance.

SERVICE AREAS

Serving Fremantle and surrounding areas

Our engineers provide on-site and remote support right across Fremantle and the southern suburbs, including the areas below.

Fremantle
North Fremantle
East Fremantle
South Fremantle
O’Connor
Hamilton Hill
Bibra Lake
Cockburn Central
Willagee
Palmyra
Bicton
Melville
Rockingham
NEAREST OFFICE

Level 11, 108 St Georges Tce
Perth WA 6000, Australia

Don’t see your location? Zetta provides remote support statewide and can attend on-site by arrangement across WA.

INDUSTRIES WE SERVE

IT expertise across Fremantle's key industries

Zetta understands the compliance, security and operational demands of Fremantle’s most common business sectors.

Professional Services

Law firms, accountants, consultants

Medical practices, allied health

Essentials

Retail, hospitality, trades and more

Mining services, engineering, logistics

Schools and training providers

Transport & Logistics

Freight, port services, fleet and supply chain

Finance, insurance, mortgage broking, accounting practice

Your industry

Not listed? We work across all Fremantle-based industries

TRUSTED TECHNOLOGY PARTNERS

RESPONSE TIMES

We respond fast. We guarantee it.

Every managed IT services Fremantle client gets fast response times guaranteed in writing, not vague promises.

P1 · CRITICAL
30 min

Immediate response for business-down incidents, full system outages or a security breach.

P2 · FUNCTIONALITY
2 hr

For major functionality impairment, multiple users affected or core systems degraded.

P3 · STANDARD
4 to 8 hr

Single-user impact, non-critical faults, general requests and questions.

WHAT WA CLIENTS SAY

“We’d like to acknowledge the quality and depth of work delivered by the broader Zetta team. It has been a very positive engagement, and we’ve particularly appreciated the professionalism and collaborative approach throughout.”

Manager, Service Delivery · Perth Mint

FAQS

Frequently asked by Fremantle businesses

Everything you need to know about working with Zetta in Fremantle.

Yes. Zetta provides on-site IT support across Fremantle and the southern suburbs, backed by fast remote support for when a site visit isn’t needed.

Pricing for managed IT services Fremantle is on a per-user, per-month rate based on your IT environment, user count and service model. Contact us for a no-obligation free IT assessment.

Most of our managed IT services Fremantle clients are fully onboarded within 30 days. Zetta starts with a free IT assessment, then provides a detailed proposal so you know exactly what’s included before committing. From there, we handle the transition: documenting your environment, coordinating with your existing providers, and setting everything up with minimal disruption to your team. By the time we’re done, proactive monitoring and support are already running, and your entire IT environment is being maintained, tested and updated, not just fixed when things break.

Yes. Zetta supports the greater Perth metro, Fremantle and the southern suburbs on-site, with remote support and customised on-site support available statewide.

Critical issues get a 30 minute response, major functionality impairment 2 hours, and standard requests 4 to 8 hours. Those targets are set out in writing for every client. Project work and upgrades, such as cloud migration and cyber security uplift, are scoped separately.

Yes. Zetta specialises in cyber security uplifts and Essential Eight compliance. Whether you’re seeking ongoing maintenance and support from dedicated, locally-based engineers, or just want a clear, honest picture of where your IT stands today, get in touch with Zetta to see how we can help.

WORK WITH ZETTA

Ready to simplify IT for your Fremantle business?

Book a free, no-obligation IT assessment with Zetta’s Fremantle team today. We’ll review your setup and recommend the right solution at no cost, so you can make informed decisions about what needs to change and why.