ESSENTIALS · START-UPS

IT for start-ups in Perth

Start with a working IT system instead of a pile of logins. Microsoft 365, SharePoint, devices and security set up properly the first time, for a flat monthly price you can budget.

Microsoft Partner

ISO 9001 & 27001

20+ years in WA

ALL INCLUSIVE
$95

per user
per month*

No hidden hardware surprises

Quarterly true-up billing

9 service areas covered

* Excludes GST. Minimum 10 users. Pricing excludes hardware, software licensing (e.g. M365) and project work. After-hours call-outs may incur additional fees. Servers capped at 1 per every 5 users; additional servers may incur extra costs. Terms apply.

WHY START-UPS CHOOSE ZETTA

Set up properly, from nothing.

Keep you connected

Microsoft 365, Teams, SharePoint and email built properly on day one, so your team can work from anywhere and you are not rebuilding it at 20 people.

Keep you secure

Multi-factor authentication, managed devices and 24×7 SOC monitoring from the start, so security is not something you retrofit after the first incident.

Keep you supported

One number and a local WA team as you hire. Onboarding a new starter is a request, not a project, and offboarding actually closes the accounts.

BUYER'S GUIDE

What to look for when you are setting up from scratch

Starting with nothing is an advantage, once. Get the identity, the file structure and the device rules right at the beginning and you never pay to unpick them later.

HOW TO CHOOSE

Four questions worth asking before you buy anything

1

Who owns your identity?

Microsoft 365 tenant, domain and admin accounts should be in your name, not your founder’s personal login or an agency’s. Getting this wrong is expensive to undo.

2

Where do the files actually live?

SharePoint set up with a structure and permissions from the start beats a shared drive nobody owns and a folder called Final v3.

3

What happens when you hire?

A new starter should get a laptop, an account and the right access on day one. Flat per-user pricing means the cost of growing is already in your budget.

4

What does it cost to run?

One flat monthly rate per user, with hardware, licensing and project work quoted separately, so your burn rate has no surprises in it.

WHAT'S INCLUDED

What's included in the flat monthly price

Security

Management

24×7 SOC monitoring, threat detection and response across your company’s devices and accounts.

Identity

Access

Multi-factor authentication, conditional access and starter, mover and leaver processes done properly.

Backup

Recovery

Managed backups of Microsoft 365 and your file data, tested so a restore actually works.

Microsoft 365

Administration

Full administration of Microsoft 365, Teams, SharePoint, Exchange and email security.

Endpoint

Management and patching

Laptops, desktops and mobiles kept updated, compliant and protected automatically.

Service desk

Business reviews

One local number, defined response times, and quarterly business reviews with budgeting advice.

Compliance support

Email & Exchange

New starter set-up

Firewall management

Proactive hardware replacement

SERVICE LEVEL AGREEMENT

We respond fast. We mean it.

When your business is down we respond within 30 minutes, guaranteed. When you are closing a deal or shipping a release, that is the difference between a lost day and a non-event. 24×7 SOC monitoring runs in the background even outside business hours.

Zetta Essentials incident response times by priority
PRIORITYDEFINITIONRESPONSE TIME
CriticalBusiness down / server down30 minutes
HighMajor impact / VIP user1 hour
MediumStandard issue / single user4 hours
LOCAL. WA. IT PARTNER.

20 years of people-first IT, right here in WA

Local Perth team in your time zone, so you get answers from people who pick up the phone.

Certified and secure. ISO 27001 and ISO 9001, so your company and customer data is protected properly.

A long-term partner on clear terms. Flat per-user pricing and no surprises.

Two Zetta team members working at the kitchen island under the purpose sign: Creating success for our clients and providing growth opportunities for our teams
GETTING STARTED

Up and running in 30 days.

1

Assessment

Book a free IT health check. We review your setup, security and risks, with no obligation.

2

Proposal

A clear flat per-user quote, with exactly what’s covered.

3

Transition

We onboard you as a focused project, with no disruption to your team’s work.

4

Partnership

Ongoing support plus quarterly reviews, budgeting advice and a roadmap.

CLIENT STORY
“We’ve been grateful for such professional support from Zetta, and their willingness to get to know our business. We’ve found them to be responsive, and passionate and skilled in what they do. Overall our experience has been a wholly positive one.”

Walk Into Luxury · Perth, WA

TECHNOLOGY PARTNERS

Built on Microsoft, with the platforms a growing team runs on

We also support the other platforms your team runs on, including accounting software such as Xero, MYOB and QuickBooks.

ESSENTIAL TIER · ALL INCLUSIVE

Simple, flat IT pricing for your start-up. $95 per user, per month.

$95 per user / month, minimum 10 users, excludes GST. Includes 24×7 SOC monitoring, patching, service desk and full Microsoft 365 administration. Excludes hardware, licensing and project work. Quarterly true-up billing.

GOT QUESTIONS

Frequently asked questions.

Zetta Essentials is $95 per user per month, flat, from a minimum of 10 users and excluding GST. That covers business-as-usual support: 24×7 monitoring, patching, service desk, security and full Microsoft 365 administration. If you are under 10 people today, say so on the intro call and we will be straight with you about whether Essentials is the right fit yet.

With identity. We set up your Microsoft 365 tenant, your domain and your admin accounts in your name, then SharePoint with a file structure and permissions, then devices with security applied from the first login.

You do. We build it in your name and document the admin accounts. If you ever leave us you keep all of it, and there is nothing to untangle first.

Yes. SharePoint with a structure, permissions and sensitivity labels set at the start, so access stays controlled as you hire and work does not end up living in someone’s personal OneDrive.

A new starter gets a laptop, an account and the right access on day one. Per-user pricing means the cost of growing is already in your budget, and offboarding actually closes the accounts.

Yes. Hardware is quoted separately so you can see what it costs, and it arrives managed and secured rather than as a laptop for someone to set up in their first week.

The same local team moves you onto Zetta’s enterprise services when you need them. Nothing gets rebuilt, and we tell you the point is coming rather than after you have hit it.