Protect the personal information people trust you with, keep the services you deliver running, and know exactly what IT costs each month, from a local WA team.
Microsoft Partner
ISO 9001 & 27001
20+ years in WA
per user
per month*
No hidden hardware surprises
Quarterly true-up billing
9 service areas covered
* Excludes GST. Minimum 10 users. Pricing excludes hardware, software licensing (e.g. M365) and project work. After-hours call-outs may incur additional fees. Servers capped at 1 per every 5 users; additional servers may incur extra costs. Terms apply.
Multi-layered security and 24×7 SOC monitoring protect the personal information your clients, members and donors trust you with.
Proactive monitoring and patching keep case notes, rosters and service delivery available, so issues are found before your team hits them.
Quarterly business reviews, clear IT costs and an annual roadmap, so your board and your funders can see what you spend and why.
Personal information is encrypted, access is limited to the people who need it, and every account carries multi-factor authentication. We can show who reached what, and when.
We put in the access controls, audit trails, managed backups and documented breach response that your obligations under the Privacy Act depend on, and keep the evidence for your reporting.
Many not-for-profits hold information under government service contracts. We build the controls those agreements ask for and keep the records your funders and your board will want to see.
Good IT support for a not-for-profit covers three things: the confidentiality of the personal information you hold, the systems your services run on, and a cost your board can budget.
Confidentiality of the personal information you hold, uptime for the services you deliver, and support for the platforms your team already runs on.
Ask for response times in writing. Ours are 30 minutes for a critical outage, not a best effort.
Flat per-user pricing lets a board budget. Hourly break-fix bills you most in the month you can least afford it.
Check what you’re paying for and what sits outside it. Ours is one flat monthly rate, with hardware, licensing and project work priced separately.
Management
24×7 SOC monitoring, threat detection and response across your organisation’s devices and accounts.
Access
Multi-factor authentication, conditional access and starter, mover and leaver processes done properly.
Recovery
Managed backups of Microsoft 365 and your file data, tested so a restore actually works.
Administration
Full administration of Microsoft 365, Teams, SharePoint, Exchange and email security.
Management and patching
Laptops, desktops and mobiles kept updated, compliant and protected automatically.
Business reviews
One local number, defined response times, and quarterly business reviews with budgeting advice.
Compliance support
Email & Exchange
Case management
Firewall management
Proactive hardware replacement
When a service is down we respond within 30 minutes, guaranteed. When clients are waiting or a funding report is due, that is the difference between a missed commitment and a non-event. 24×7 SOC monitoring runs in the background even outside business hours.
Local Perth team in your time zone, so you get answers from people who pick up the phone.
Certified and secure. ISO 27001 and ISO 9001, so the personal information you hold is protected properly.
A long-term partner on clear terms. Flat per-user pricing and no surprises.
Book a free IT health check. We review your setup, security and risks, with no obligation.
A clear flat per-user quote, with exactly what’s covered.
We onboard you as a focused project, with no disruption to the services you deliver.
Ongoing support plus quarterly reviews, budgeting advice and a roadmap.
“We’ve been grateful for such professional support from Zetta, and their willingness to get to know our business. We’ve found them to be responsive, and passionate and skilled in what they do. Overall our experience has been a wholly positive one.”
Walk Into Luxury · Perth, WA
TECHNOLOGY PARTNERS
We also support the systems your services already run on, including client and case management platforms and accounting software such as Xero, MYOB and QuickBooks.
$95 per user / month, minimum 10 users, excludes GST. Includes 24×7 SOC monitoring, patching, service desk and full Microsoft 365 administration. Excludes hardware, licensing and project work. Special pricing is available for not-for-profits, and we will talk it through on your intro call.
Zetta Essentials is $95 per user per month, flat, from a minimum of 10 users and excluding GST. That covers business-as-usual support: 24×7 monitoring, patching, service desk, security and full Microsoft 365 administration. Special pricing is available for not-for-profits, and we work it out on your intro call.
Multi-factor authentication on every account, conditional access so only trusted devices connect, encryption and sensitivity labelling on client files, and managed backups that we test. A 24×7 security operations centre watches for threats outside business hours. We are ISO 27001 certified, so the controls are audited, not just promised.
We put in the controls those obligations rest on: access limited to the people who need it, audit trails, managed backups and a documented response if something goes wrong. We are not your lawyers, so the legal advice stays with your advisers, and we keep the evidence your board and funders ask to see.
Yes. Where your service agreements set security or reporting requirements, we build the controls they ask for and keep the records, so you can show what is in place rather than describe it.
Essentials is billed per user at one flat monthly rate, from a minimum of 10 users. Billing is trued up quarterly as your headcount changes, including through funding cycles and seasonal programs, and the $95 per user rate stays the same.
Start with a free IT health check, then we treat the move as a project with a clear plan. We document your environment, take over accounts and licences, transfer knowledge from your current provider where they will cooperate, and work around your service delivery. Most organisations are fully onboarded within 30 days.
Yes. Microsoft 365 administration is included in the flat price, covering Teams, SharePoint, Exchange and email security, and we support the client and case management systems your team already uses.
