MANAGED SERVICES · NETWORK MANAGEMENT

Network management and support in Perth

Keep your network fast and reliable. We monitor, manage and support the network you already have, so connectivity stays predictable and problems get found before your people do.

  • Local WA team
  • Since 2004
  • 24/7 monitoring
  • ISO 27001
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WHAT IT IS

Connectivity you don't have to think about

  • Continuous monitoring of links, switches, routers and wireless, with alerting that reaches a person.
  • Firmware and configuration kept current, with changes made under change control rather than at 4pm on a Friday.
  • Remote and mine-site connectivity treated as a first-class case, not an exception to the metro design.
  • Segmentation, firewalling and VPNs kept in step with the security posture, not drifting away from it.

Smaller Perth businesses are better served by managed internet, which is the same discipline at a size that suits a single site.

We take over the day-to-day running of your network: monitoring, patching, and switch and router support, through to VPNs, SD-WAN and secure remote-site connectivity for teams in the field. Segmentation and security stay under active management, so performance holds up wherever your people are.

Most organisations do not have a network problem so much as a network visibility problem. Nobody is watching the links until a site drops, nobody knows which switch is three firmware versions behind, and the first sign of trouble is a person on the phone. Network management is the job of removing that.

This is managed network services for an estate that already exists. If you are building a new site or re-architecting from scratch, that is a project, and it sits with cloud and infrastructure and professional services. We run what is built.

CAPABILITIES

Network management capabilities

Eight layers, one team, one accountable set of hands. Everything here is done on a network we are already managing: an upgrade, a survey or a configuration change is part of running the estate rather than a separate project.

LAN

Switch and router support and upgrades, structured cabling and high-performance local networks built for reliability and growth. We keep firmware current and the topology documented, so the next change is not an archaeology exercise.

WAN

Resilient multi-site links, VPNs and secure remote-site connectivity, including remote and mine-site locations. Failover is tested rather than assumed, which is the difference that shows up on the one day it matters.

Cloud

Cloud-native networking that follows your workloads across Azure and Microsoft 365, so the path from a user to an application is one managed route rather than three teams pointing at each other.

Wireless

Predictive and on-site wireless surveys, then fast, secure Wi-Fi tuned to every space. Warehouses, workshops and site offices behave nothing like a floor of desks, and a survey is how you find that out before the complaints.

SD-WAN

Software-defined WAN for agility, visibility and cost control. Centralised policy, real-time adjustment, and a clear view of which link is carrying what.

Security

Segmentation, firewalling and VPNs built into the network fabric and kept in step with the rest of your controls. The network is where lateral movement either stops or does not.

Backup and recovery

On-premise and cloud-based backup for network configuration and the systems that depend on it, with restores tested rather than assumed. A backup nobody has restored from is a belief, not a control.

Monitoring and reporting

Availability, utilisation, error rates, firmware currency and configuration drift, watched continuously with alerting tuned to reach a person who can act. You get a regular report on what changed, what broke and what we are watching.

BENEFITS OF NETWORK MANAGEMENT

What managed network support actually changes

Fewer incidents, found earlier

Monitoring catches a failing link, a saturated uplink or a switch about to fall over before a user does. Most of the value of network management is in the tickets that never get raised.

Improved communication and collaboration

Reliable connectivity between sites, devices and people. Voice, Teams and file access stop being a lottery, which is what most complaints about IT actually are underneath.

Scalability and flexibility

Add a site, a floor or a hundred devices without re-architecting. SD-WAN and a managed estate let you adjust capacity on demand rather than over-provisioning for a peak you might reach.

Security held in place

Segmentation, firewall policy and encryption maintained rather than installed and forgotten, so the posture on paper is the posture on the wire.

TALK TO OUR TEAM

Get expert network management in Perth

Tell us what you are running and where it hurts. We will tell you what we would monitor first and what we would fix before that.

KEY NETWORKING APPLICATIONS

Where network management earns its keep

The five jobs this service does most often for WA organisations. Two of them are the reason a Perth provider is worth having.

Multi-office connectivity

Branch offices and depots connected securely and predictably, with the link quality visible rather than inferred from how loudly people complain.

Remote and mine-site connectivity

Sites at the end of a satellite or microwave link, with intermittent power and nobody technical on the ground. This is the WA case, and it is the one a metro network design quietly fails at. See our mining and resources work.

Cloud and Microsoft 365 access

The path from a user to Azure and Microsoft 365 kept short and monitored, so a slow Teams call is diagnosed rather than blamed on the internet.

Remote and hybrid work

Secure wireless and VPN access to corporate resources from wherever people are working, managed as a normal state rather than an exception.

Network security upgrades

Firewalls, segmentation and encryption brought up to current standard on a running estate, in an order that does not take the business down.

OUR PROCESS

How we take a network on

Taking over someone else’s network is its own discipline. We start by finding out what is actually there, which is rarely what the documentation says, and we do not change anything until we can see it. Six steps, in this order.

WHY CHOOSE US

Perth's network management team

Our Perth-based team combines Microsoft expertise with local knowledge, and with the vendors whose kit is actually in WA racks. Certified in ISO 9001 and ISO 27001.

WA Headquartered

Our team is all based in Perth, in your time zone, which on a network problem is the difference between this morning and tomorrow.

Agile

We take in real-time feedback from users and management, identify risks and explain them, so decisions get made quickly.

Highly Skilled

Diverse skills and deep expertise to extend what your team can do, and to resolve issues without a long escalation chain.

Domain Experts

Our experience across similar environments reduces your risk. We have taken over networks that nobody had documented in years.

Customer-focused

We see ourselves as an extension of your team: listening closely, responding quickly, and doing the right thing by you.

High Customer Satisfaction

We work hard on customer outcomes, and every client we have worked with is a referenceable site.

WHY ZETTA

Networks kept performing

Microsoft Solutions Partner, with certified engineers

Local WA team, real people, real accountability

Security and compliance built in from day one

One accountable partner, plan to run

20+ years across enterprise and government

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OUR EXPERTISE

Where network management connects

The network is the thing everything else runs on, so this service touches most of the others. These are the ones it touches hardest, including the two that own the work this page deliberately does not.

Managed Services

Network management is one service inside a wider managed ICT relationship, so the monitoring and response are staffed rather than theoretical.

Explore Managed Services →

Cloud & Infrastructure

New network design, re-architecture and greenfield build. If you are creating something rather than running it, it starts here.

Explore Cloud & Infrastructure →

Professional Services

Project delivery for the larger pieces of work: a site fit-out, a WAN replacement, a migration with a date attached.

Explore Professional Services →

Cyber Security

Segmentation and firewalling are network jobs with security consequences. The controls above them sit here.

Explore Cyber Security →

Modern Workplace

Teams, voice and the device fleet that put the load on the network in the first place, and that notice first when it drops.

Explore Modern Workplace →

Consulting

Strategy and architecture advice when the question is what the network should become rather than how today’s one is running.

Explore Consulting →

CASE STUDIES

Recent projects

MODERN WORK · PROJECT SERVICES · GOVERNMENT

A government agency modernised its telephony, improving reliability and aligning with its Modern Work goals. Voice is the least forgiving thing you can put on a network, which makes it a fair test of one.

CLOUD AND INFRASTRUCTURE · MANAGED SERVICES · FINANCE

A leading financial services provider transformed its legacy IT infrastructure and moved to a more flexible, value-driven support model.

CLOUD AND INFRASTRUCTURE · MANAGED SERVICES · GOVERNMENT

Zetta supported a national government organisation in migrating to Microsoft 365 and Azure, improving operational efficiency, security and remote work flexibility.

FAQS

Frequently asked network management questions

Scope, size, sites, and where this service stops.

Does Zetta provide IT network support services?

Yes. Our managed services team provides network support and management for organisations from around 150 seats. Below that, managed internet is usually the better fit: same discipline, sized for a single site.

Will you take over a network somebody else built?

Yes, and it is most of what we do. We start with an assessment because the documentation is almost never current, and we do not change anything until we can see it. Expect the first few weeks to be about visibility rather than improvement.

Can Zetta help with network design and implementation?

We can, but it is a different service. This page is management and support of an estate that exists. New design, re-architecture and greenfield build are project work and sit with cloud and infrastructure and professional services. Upgrades and configuration changes on a network we already manage are part of this service.

Do you support remote and mine-site connectivity?

Yes, and it is the part of this service that is genuinely different in WA. Sites on satellite or microwave links, with intermittent power and nobody technical on the ground, need monitoring and escalation designed for that rather than borrowed from a metro office.

Do you do wireless surveys?

Yes, both predictive and on-site. Warehouses, workshops, plant rooms and site offices behave nothing like a floor of desks, and a survey is how that gets found before people start complaining about Wi-Fi.

What does monitoring actually cover?

Links, switches, routers, firewalls and wireless: availability, utilisation, error rates, firmware currency and configuration drift. Alerts are tuned so they reach a person who can act, which is the part most monitoring gets wrong.

Can Zetta help ensure our network meets compliance requirements?

Yes. We work with you to implement practices, security measures and compliance controls suited to your obligations, and we keep the network side of those in place rather than letting them drift after the audit.

Are your network experts available for urgent support?

Yes. Our team provides quick, reliable assistance to resolve issues and reduce downtime. What your response times are depends on the service you hold with us, and it is written down rather than implied.

What makes Zetta's network services stand out?

Most IT networking services Perth organisations can buy look alike on paper. The difference is a local team that knows what WA sites are actually like, and a preference for security, scalability and integration with what you already run over a rip and replace.

Do you work with our existing vendors and kit?

Yes. We are partnered with Cisco, Juniper, Arista, HPE Aruba and Fortinet, which covers most of what is in WA racks. We would rather manage what you have well than sell you a reason to replace it.

OUR PARTNERS

Trusted and certified partners

WORK WITH ZETTA

Talk to Perth's managed network services team

Tell us about your sites and workloads and we will take on the monitoring, management and support.